If you are unhappy with your purchase for any reason, you can return it to us in its original unused condition within 30 days of the date you received the item and we will issue a full refund for the cost of the item. If you wish to return goods to us you must return them to us at our contact address at your own cost and risk. We will be unable to issue refunds for items that we do not receive.
You have the right to cancel your order within fourteen working days of receiving your purchase. This fourteen day period begins the day after you receive the items from us. Please notify us in writing or via email within fourteen working days that you wish to cancel your order and that you intend to return the item(s) and we will be happy to offer you a full refund on the cost of the items.
Our returns address:
China Presentations Ltd
Unit 416 Centennial Park
Returning an Order
Items may be returned in person to our store at the above address, alternatively, we recommend using one of the following carriers:
3. Royal Mail
Please note: If you use one of the services listed above, then your contract to return items is taken out with the companies listed above and it is their responsibility to return the items to us. We are only able to issue refunds for items received back to us.
We do not offer a free returns service.
Our returns policy does not affect your statutory rights.